Our Services

AMC (Annual Maintenance Contracts)

Our AMC entail you of several benefits including the following

  • Priority Prompt response to all your complaints.
  • Maximum Uptime of your computers and printers, which we believe is crucial to your day-to-day activities.
  • Less time would be wasted in co-ordination, seeking internal approvals, paperwork etc. thereby allowing your concerned staff to focus on their core business activities.
  • Onsite attendance to all breakdown calls of Network, Computers and Printers.
  • The maintenance activity shall cover Repair/Support services (labor only) for your computers and Printers installed in your office.
  • Weekly once our IT Expert will visit your office for updating your antivirus software and for checking your file backups
  • Our engineers are committed to provide you latest technologies and thus helping to increase the productivity and efficiency of your firm.
For the convenience of customer we offer you three plans
(BB Silver, BB Gold & BB Platinum).
Services BB Silver BB Gold BB Platinum
Virus & Spyware Removal ok ok ok
Onsite Hardware Support ok ok ok
Free Software Updates, Security Fixes, Service Packs ok ok ok
Remote / Telephone Diagnosis & Support ok ok ok
Data Migration no ok ok
Monthly Preventive Maintenance no ok ok
Data Backup Support (excluding emails) no ok ok
Network or Structured Cabling support no ok ok
Defrag Hard disk for better performance (Once in 2 Months) no ok ok
Email Backup support no no ok
Data Recovery Support no no ok
Round Clock Support no no ok
Free Antivirus no no ok
Weekly PC Tune Up Visit no no ok
Spare parts replacement (Desktops & laptops Only) no no ok
Tally (Accounting Package) Configuration & Backup Support no no ok
PABX Support no no ok
Standby option (If not repaired within 24 Hrs) no no ok
Fire proof Remote data Backup (doc,xls,pdf,dwg files only) no no ok
BB or Smart phone email configuration & Support no no ok
Response time 12 Hrs 8 Hrs 6 Hrs
 
 
    Blue Bridge Technical Services